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Forwarding your calls / 85

P0881591 Issue 01

Modular ICS 4.0 System Coordinator Guide

For step-by-step instructions for changing Forward no answer 
see “Change where a call goes when there is no answer” on 
page 23.

You can assign the number of times that the incoming call 
rings at your telephone before the call is forwarded. To 
estimate the delay time in seconds, multiply the number of 
rings by six. 

For step-by-step instructions, see “Change the number of 
times the telephone rings before it is forwarded” on page 24.

Forward on busy redirects your calls to another telephone on 
your Norstar system when you are busy on a call, or when you 
have Do Not Disturb activated at your telephone. For step-by-
step instructions, see “Making changes to Call Forward on 
Busy” on page 25.

Line Redirection takes precedence over Forward on busy. 
Calls that are redirected by Line Redirection are not affected 
by any Call Forward features or Call Forward programming.

Telephones that have Forward on busy active can receive 
priority calls. If you are busy on a target line call, another call 
to that target line is redirected to the prime telephone for that 
target line.

If the Norstar set is a member of a Hunt Group, the 

Call Forward on busy feature is overridden and the Hunt 
Group call continues to ring until the hunt time has 
expired. For more information on Hunt Groups see 
“Programming Hunt Groups” on page 135.

p0881591.book  Page 85  Wednesday, August 19, 1998  6:43 PM