Canon BJ-200e 用户手册

1. Make sure the power cord is plugged securely into the AC power 

receptacle on the back of the printer. 

2. Make sure the power cord is plugged securely into the wall outlet. 

If the power cord is connected to a power strip, make sure the 
power strip is connected to the outlet and turned on. 

3. Turn on the printer. When the printer is connected properly, the 

POWER, ON LINE, and HQ (or HS) indicators light, and the 
print head is in the home position. If nothing happens, call the 
Canon help desk. 

If the printer is getting power, but still does not print, there may be a 
problem with the printer or its communication with your computer. 
Follow these steps to determine the problem:

1. Make sure the printer is on-line. If the 

ON LINE

 indicator is not 

green, press the 

ON LINE 

button. Then try printing. 

2. Check the interface cable connection. Make sure you have 

connected the correct interface cable to your computer and that 
the connections are secure.

3. Make sure paper is loaded properly in the sheet feeder.
4. Run one of the test prints described in Chapter 4, Using the 

Operator Panel. If this prints, the problem is in the communication 
between the printer and your computer.

5. Make sure the computer is set up correctly for your printer.
6. Print a screen dump from your computer. If it still does not print, 

there is a problem with your software or your interface port. Call 
the Canon help desk. 

If the print head is moving, but no ink comes out, the ink cartridge may 
not be installed properly.

1. Remove the ink cartridge and check that the film is removed from 

the cap.

2. Reinstall the ink cartridge checking that it is securely latched in 

place. Make sure there is no gap between the ink cartridge and the 
holder.

3. Perform the print head cleaning procedure described later in this 

chapter. (See the Print Head Needs Cleaning section.) 

If cleaning the print head does not resolve the problem, your ink 
cartridge may be out of ink. Replace the ink cartridge and try printing 
again.