Avaya 10bs 用户指南
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Callback & Line Request*
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To program:
See Programming Buttons & Settings, p. 20.
Your system has two features that you can use when an outside line or extension is busy. These
features give you access to the line or extension when it becomes available.
On phones with SA buttons, use Callback to reach:
See Programming Buttons & Settings, p. 20.
Your system has two features that you can use when an outside line or extension is busy. These
features give you access to the line or extension when it becomes available.
On phones with SA buttons, use Callback to reach:
• Busy outside lines on Pool or SA buttons, when you dial the dial-out code and hear the fast
busy signal.
• Busy extensions, when you dial and hear the busy signal.
On phones with ICOM buttons, use:
• Line Request to reach a busy outside line when you lift the handset or press the Spkrphone
button and do not hear dial tone.
• Callback for busy extensions
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Call Waiting
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If Call Waiting is on, you hear a call-waiting tone when a call comes in and your lines are in use. This
feature works only on SA and ICOM buttons, not on line buttons labeled with phone numbers. When
a call is waiting, you hear a single beep (inside call) or 2 beeps (outside call).
feature works only on SA and ICOM buttons, not on line buttons labeled with phone numbers. When
a call is waiting, you hear a single beep (inside call) or 2 beeps (outside call).
*
Line Request not available on MLC-5
.
To complete a call and answer a waiting call:
1. When you hear the call-waiting tone, hang up.
2. When the phone rings, lift the handset or
1. When you hear the call-waiting tone, hang up.
2. When the phone rings, lift the handset or
press the Spkrphone button.
To put a call on hold and pick up a waiting call:
1. Press the Hold button.
2. Press an ICOM Originate Only or SA
1. Press the Hold button.
2. Press an ICOM Originate Only or SA
Originate Only button. (You must have
one of these buttons available to pick up the
call.)
one of these buttons available to pick up the
call.)
3. Press the programmed Feature button and
dial 87.
4. To return to the call on hold, press the
button with the fast-flashing green light.
To turn Call Waiting on or off:
1. Slide the T/P switch to P.
2. Press any ICOM or SA button.
3. Dial ✻11 to turn Call Waiting on,
1. Slide the T/P switch to P.
2. Press any ICOM or SA button.
3. Dial ✻11 to turn Call Waiting on,
OR
Dial ✻✻11 to turn Call Waiting off.
Dial ✻✻11 to turn Call Waiting off.
4. Slide the T/P switch to center.
Often-Used Features
To use Callback when you hear the busy
(extension) or fast busy (outside line) signal:
1. Press the button you have programmed, OR
(extension) or fast busy (outside line) signal:
1. Press the button you have programmed, OR
Press the programmed Feature button and
dial 55.
dial 55.
2. If you are trying to rach an outside line, dial the
outside telephone number.
3. After you hear 5 short beeps, hang up. When
the line or extension is free, you hear 3 rings.
4. Lift the handset or press the Spkrphone
button. You hear dial tone, and the system dials
the call.
the call.
To cancel a Callback request:
1. Press the same line button you pressed
1. Press the same line button you pressed
when you tried to make the call.
2. Lift the handset and press the Drop button.
3. Press the same line button again.
To use Line Request*:
1. When outside lines are busy, hang up and
3. Press the same line button again.
To use Line Request*:
1. When outside lines are busy, hang up and
press the line button you want to use. Do not
lift the handset or press the Spkrphone
button.
lift the handset or press the Spkrphone
button.
2. When a line is available, the phone beeps.
Lift the handset or press the Spkrphone
button.
button.
3. Dial the outside number.
Anal Multi pp 3-13
4/11/97, 9:34 AM
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