Xerox Xerox Remote Print Services Support & Software 用户指南
Establishing and Maintaining Connectivity
5
Tips for Remote Services Offerings
Machine Time, Date &
GMT Offset Settings
GMT Offset Settings
Connection Method(s) Affected
Device Direct
Proxy: XDA Lite
Proxy: CentreWare Web
Proxy: XDA Lite
Proxy: CentreWare Web
Current Situation
When the time, date and GMT offset settings are incorrect, regardless of
whether they are in the past or the future, the device may not transmit
data or the data may be rejected by the service sponsor systems.
whether they are in the past or the future, the device may not transmit
data or the data may be rejected by the service sponsor systems.
Root Causes
Occasionally the correct time, date and GMT offset settings are not
entered on a device when it is installed. When this happens, the default
settings, instead of the correct settings, are included in the data set the
device submits to Xerox.
entered on a device when it is installed. When this happens, the default
settings, instead of the correct settings, are included in the data set the
device submits to Xerox.
Corrective Action
When you observe a communication loss, or data submissions that are
not being used by the service sponsor systems to administer Remote
Service offerings, confirm that the time, date and GMT offset settings in
the device are accurate. Adjust them if necessary.
not being used by the service sponsor systems to administer Remote
Service offerings, confirm that the time, date and GMT offset settings in
the device are accurate. Adjust them if necessary.