Xerox Phaser 850 用户指南
Advanced Features and Troubleshooting Manual
115
Troubleshooting Phaser 850 Printers
Print Quality Problems
Light-colored or missing stripes on prints
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Clean the printhead: in the front panel troubleshooting menu, select Eliminate Light
Stripes. Refer to page 123 for more information.
Stripes. Refer to page 123 for more information.
Ink streaks or oil on front, back, or edges of print
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Clean the printer’s internal paper path with the front panel troubleshooting routine.
Refer to Cleaning for ink smears: paper-exit path on page 133.
Refer to Cleaning for ink smears: paper-exit path on page 133.
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Prints have dull, faded colors
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If you are using the upper media tray, make sure that the indicator switch has been set
for the appropriate media.
for the appropriate media.
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Use only Phaser 850 printer transparencies; they have been specially formulated for
this printer.
this printer.
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For printing on transparencies, make sure that you have selected in the driver
Transparency (for the media tray) or Manual Feed Transparency (for the manual feed
slot).
Transparency (for the media tray) or Manual Feed Transparency (for the manual feed
slot).
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Try a different color correction mode or increase the print quality mode. Refer to the
printer’s user guide for more information.
printer’s user guide for more information.
Photographic images appear grainy
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In the printer driver, select the highest print quality mode.
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Use images that are 150 dpi or higher.
Black-and-white prints instead of color
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In the printer driver, check if the TekColor Correction is set to Black and White; if it
is, choose a different color correction.
is, choose a different color correction.
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Macintosh users:
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Make sure that you are using the correct PPD file with the latest Apple
LaserWriter printer driver (version 8.3.4 or higher), that supports color
PostScript.
LaserWriter printer driver (version 8.3.4 or higher), that supports color
PostScript.
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In the Print dialog box, make sure that Color/Grayscale is selected. Some
applications require special files to print in color. Make sure that these files are
properly installed. For information, refer to the topics on the printer’s CD-ROM
or the Tektronix World Wide Web site.
applications require special files to print in color. Make sure that these files are
properly installed. For information, refer to the topics on the printer’s CD-ROM
or the Tektronix World Wide Web site.