Xerox Phaser 850 用户指南

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Advanced Features and Troubleshooting Manual
115
Troubleshooting Phaser 850 Printers
Print Quality Problems   
Light-colored or missing stripes on prints
Clean the printhead:  in the front panel troubleshooting menu, select Eliminate Light 
Stripes
. Refer to page 123 for more information.  
Ink streaks or oil on front, back, or edges of print
Clean the printer’s internal paper path with the front panel troubleshooting routine. 
Refer to Cleaning for ink smears: paper-exit path on page 133.
Prints have dull, faded colors
If you are using the upper media tray, make sure that the indicator switch has been set 
for the appropriate media.
Use only Phaser 850 printer transparencies; they have been specially formulated for 
this printer.  
For printing on transparencies, make sure that you have selected in the driver 
Transparency (for the media tray) or Manual Feed Transparency (for the manual feed 
slot).
Try a different color correction mode or increase the print quality mode.  Refer to the 
printer’s user guide for more information.
Photographic images appear grainy
In the printer driver, select the highest print quality mode.
Use images that are 150 dpi or higher. 
Black-and-white prints instead of color
In the printer driver, check if the TekColor Correction is set to Black and White; if it 
is, choose a different color correction.
Macintosh users:
Make sure that you are using the correct PPD file with the latest Apple 
LaserWriter printer driver (version 8.3.4 or higher), that supports color 
PostScript.  
In the Print dialog box, make sure that Color/Grayscale is selected. Some 
applications require special files to print in color.  Make sure that these files are 
properly installed.  For information, refer to the topics on the printer’s CD-ROM 
or the Tektronix World Wide Web site.