Xerox DocuColor 12 Printer with Splash G620 用户指南
Splash G620 User Manual v2.0
134
Splash Diagnostics
PN: 0016964-0101
Returning the System to Normal
After running the Splash Diagnostics utility:
1.
Disconnect the loopback connector from the Splash interface card. To do this, squeeze the metal
buttons on each side of the loopback connector and gently pull it out of the port on the Splash
interface card.
buttons on each side of the loopback connector and gently pull it out of the port on the Splash
interface card.
2.
Connect the printer cable to the port on the Splash interface card.
Troubleshooting After a Completed Test
If the Server application does not work, or if the copier/printer produces abnormal prints, even
though all diagnostic tests ran successfully and xerographic copies are normal, the problem may be
in the cable that connects the Splash interface card to the copier/printer. Replace the printer cable
with a new cable. If you still need assistance, call Xerox Technical Support.
though all diagnostic tests ran successfully and xerographic copies are normal, the problem may be
in the cable that connects the Splash interface card to the copier/printer. Replace the printer cable
with a new cable. If you still need assistance, call Xerox Technical Support.
Problem: The Splash server is installed and connected, but does not start when the power key on
the keyboard is pressed.
the keyboard is pressed.
Solutions:
•
Properly connect the power cables for the Splash server to live, grounded AC outlets.
•
Properly connect the keyboard and Splash Key, and secure all cable connections. If a different
Macintosh keyboard and cable are available, try substituting them for the units provided with
the Splash server.
Macintosh keyboard and cable are available, try substituting them for the units provided with
the Splash server.
Problem: The Splash server starts with the start-up tone, but there is no image on the display.
Solutions:
•
Connect the power cable for the display to a live, grounded AC outlet.
•
Connect both ends of the display cable.
•
Turn on the display (green power indicator light on the front panel of the display).
•
Increase the brightness and contrast with the knobs on the front of the display.
•
If a different Macintosh-compatible display is available, try substituting it for the display
provided with the Splash server.
provided with the Splash server.
Problem: The Splash server starts, but the keyboard and/or mouse do not work.
Solutions:
•
Connect the keyboard and Splash Key, and secure all cable connections. If a different Macintosh
keyboard and cable are available, try substituting them for the units provided with the Splash
server.
keyboard and cable are available, try substituting them for the units provided with the Splash
server.
•
Connect the mouse to the keyboard. If a different Macintosh mouse is available, try substituting
it for the mouse provided with the Splash server.
it for the mouse provided with the Splash server.