Xerox DocuColor 12 Printer with Fiery X12 产品宣传页

In case of problems, and before you call for service, check the guidelines in this section. 
If you are unable to resolve the problem, make a note of the error condition and 
contact your authorized service/support center.

If the Command WorkStation windows do not update, try clicking the Log in/out 
slider and logging out, and then exiting the Command WorkStation. Restart the 
Command WorkStation application or restart the computer.

If the Command WorkStation windows do not update, or no jobs are displayed, and 
the mouse has no effect (you cannot select a job or a window, use a right mouse 
command, or select a menu item) the Fiery is down or communication over the 
network has failed.

To force an exit from the Command WorkStation application, press 

Ctrl-Alt-Delete

, 

and with the Command WorkStation selected, click End Task. At the Fiery, disconnect 
and reconnect the network cable, and try printing a Test Page or Configuration page. If 
that fails, reboot the server.

If the Fiery Control Panel does not respond to the Menu button, press the Reset 
button, turn off the server and turn it on again. When it reaches Idle, restart the 
Command WorkStation application.

If a remote Command WorkStation cannot connect to a server that was connected 
previously, you may need to reconfigure the connection.

If the Efinl.ini file contains a limited amount of configuration information that is easily 
recreated (i.e., information for only one or two servers), you can delete the file 
altogether. A new Efinl.ini file will be created in the C:\Windows folder when you 
reconfigure the connection.