Xerox DocuColor 12 Printer with Fiery X12 产品宣传页
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Troubleshooting
Clearing the server
Clearing the server is an Administrator option that can be used as a last resort if a job
persists in the system and prevents printing despite attempts to cancel or delete it.
Clearing the server deletes all jobs currently saved on the server in any queue, all locally
archived jobs, and all FreeForm master jobs. It also clears the Job Log, the index of
archived jobs, and the index of FreeForm masters.
persists in the system and prevents printing despite attempts to cancel or delete it.
Clearing the server deletes all jobs currently saved on the server in any queue, all locally
archived jobs, and all FreeForm master jobs. It also clears the Job Log, the index of
archived jobs, and the index of FreeForm masters.
Before clearing the server, export the Job Log if you haven’t recorded the information
in it. If you can, notify users that you will clear their jobs from the server so they can
back them up and resend them when the server is back in operation.
in it. If you can, notify users that you will clear their jobs from the server so they can
back them up and resend them when the server is back in operation.
You can clear the server from the Control Panel (see page 1-6) or by using the Clear
command from the Command WorkStation (see page 3-12).
command from the Command WorkStation (see page 3-12).
Users are unable to connect to the DocuColor 12
If users are unable to connect to the DocuColor 12, or are unable to find the
DocuColor 12 from their workstations, the network administrator may need to
troubleshoot their network connections, and check settings on the servers they use for
printing. If settings have changed, it may be necessary to reconfigure the Fiery.
DocuColor 12 from their workstations, the network administrator may need to
troubleshoot their network connections, and check settings on the servers they use for
printing. If settings have changed, it may be necessary to reconfigure the Fiery.
For example, if print servers or print queues on a Novell server are renamed or deleted,
or if accounts or permissions are changed, the Fiery administrator may have to edit
settings or enter new settings in IPX (Novell) Setup to reflect the new configuration.
or if accounts or permissions are changed, the Fiery administrator may have to edit
settings or enter new settings in IPX (Novell) Setup to reflect the new configuration.
There are font errors.
If user-specified fonts that are not resident on the Fiery are
not printing correctly in PostScript files that are downloaded
by users, request that they embed the fonts in the PostScript
file or print directly from their application. When users print
from their applications, if special fonts are not downloaded
automatically, they should be downloaded directly to the
Fiery with Fiery Downloader. This can be done by the user or
by the operator, provided the Direct connection is enabled.
For information about Fiery Downloader, see the Printing
Guide.
not printing correctly in PostScript files that are downloaded
by users, request that they embed the fonts in the PostScript
file or print directly from their application. When users print
from their applications, if special fonts are not downloaded
automatically, they should be downloaded directly to the
Fiery with Fiery Downloader. This can be done by the user or
by the operator, provided the Direct connection is enabled.
For information about Fiery Downloader, see the Printing
Guide.
If this happens:
This is the problem: