Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 管理员指南
Chapter 16 Reporting on Real-Time Unified CCX Data
Application Reporting User Interface
16-20
Cisco Unified CCX Administration Guide, Release 7.0(1)
Sessions
Use the Sessions real-time report to view real-time information on all the active
sessions.
sessions.
To access the Sessions report, select Reports > Sessions from the Application
Reporting menu bar.
Reporting menu bar.
The following fields are displayed on the Sessions report.
Datasource Usage
Use the Data Source Usage real-time report to view real-time information on all
configured Data Source Names (DSNs).
configured Data Source Names (DSNs).
Enabled
If True, the application is enabled; if False, the application is disabled.
Max. Sessions
Maximum number of simultaneous task instances that can run simultaneously on
the Unified CCX server.
the Unified CCX server.
Valid
If True, the application is valid; if False, the application is invalid.
1
1.
An application is valid if it was successfully loaded and initialized from its configuration. At any time, an application can
become invalid if it internally fails to be refreshed.
become invalid if it internally fails to be refreshed.
Field
Description
Field
Description
ID
Session ID.
Note
This identifier is guaranteed to remain unique for a period of 12 months.
Mapping ID
User- or system-defined identifier that maps to this session.
Node ID
Unique identifier for a server in the cluster.
Parent
Sessions that were created as a result of consult calls propagated in the system.
Creation Time
Creation time of the session.
State
Current state of the session.
Note
When marked IDLE, the session is subject to being “garbage collected”
by the system after a specified period of time. In addition, a session is
IN_USE if it still has a contact associated or a child session.
by the system after a specified period of time. In addition, a session is
IN_USE if it still has a contact associated or a child session.
Idle Time
Length of time that the session has been idle.