Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南
10-3
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 10 Recovering and Restoring Cisco CRS
Determining Which Procedure to Perform
Server A is the publisher and no
subscriber exists in the cluster
subscriber exists in the cluster
Restore
•
Data since the last backup lost
•
Calls accepted
Server A is the subscriber and is an
active server, and no other
subscriber/publisher exists in the
cluster
active server, and no other
subscriber/publisher exists in the
cluster
Restore
•
Data since the last backup lost
•
Calls accepted
Server A is the subscriber and is an
active server, and a publisher
exists in cluster but is not running
active server, and a publisher
exists in cluster but is not running
Start the publisher and
perform the recover
procedure on Server A
perform the recover
procedure on Server A
•
Data since the publisher
server went down lost
server went down lost
•
Calls accepted
Server A is the subscriber and was
an active server at some time, and
Server A goes down while
replicating data from the publisher
an active server at some time, and
Server A goes down while
replicating data from the publisher
Recover
•
Partial data loss
•
Calls accepted
Server A is the subscriber and is an
active server, and another
subscriber exists in the cluster
active server, and another
subscriber exists in the cluster
Recover
•
Partial data loss if Server A
went down during replication
went down during replication
•
Calls accepted
Server A is the subscriber but is
not an active server
not an active server
Recover
•
No data loss
•
Calls accepted
Server A is the only Cisco CRS
Server in the cluster (there is no
standby Cisco CRS server) and
you are running Cisco IPCC
Express
Server in the cluster (there is no
standby Cisco CRS server) and
you are running Cisco IPCC
Express
Restore
•
No data loss, if there are no
active datastore components
on Server A
active datastore components
on Server A
•
New calls not accepted and
existing calls lost
existing calls lost
Server A is a Cisco CRS Server,
there is a standby Cisco CRS
server in the cluster, and you are
running Cisco IPCC Express
there is a standby Cisco CRS
server in the cluster, and you are
running Cisco IPCC Express
Recover
•
No data loss, if there are no
active datastore components
on Server A
active datastore components
on Server A
•
Calls accepted
1.
The Cisco CRS System will accept calls during the recover or restore procedure if Server A is not the Cisco CRS Server (the
server on which the Cisco CRS Engine is running) or if there is a standby Cisco CRS Server.
server on which the Cisco CRS Engine is running) or if there is a standby Cisco CRS Server.
Table 10-1
Determining Whether to Perform the Recover or the Restore Procedure (continued)
Scenario
Procedure to Perform
Remarks