Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南

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10-3
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
 
Chapter 10      Recovering and Restoring Cisco CRS
Determining Which Procedure to Perform
Server A is the publisher and no 
subscriber exists in the cluster
Restore
  •
Data since the last backup lost
  •
Calls accepted
Server A is the subscriber and is an 
active server, and no other 
subscriber/publisher exists in the 
cluster
Restore
  •
Data since the last backup lost
  •
Calls accepted
Server A is the subscriber and is an 
active server, and a publisher 
exists in cluster but is not running
Start the publisher and 
perform the recover 
procedure on Server A
  •
Data since the publisher 
server went down lost
  •
Calls accepted
Server A is the subscriber and was 
an active server at some time, and 
Server A goes down while 
replicating data from the publisher
Recover
  •
Partial data loss
  •
Calls accepted
Server A is the subscriber and is an 
active server, and another 
subscriber exists in the cluster
Recover
  •
Partial data loss if Server A 
went down during replication
  •
Calls accepted
Server A is the subscriber but is 
not an active server
Recover
  •
No data loss
  •
Calls accepted
Server A is the only Cisco CRS 
Server in the cluster (there is no 
standby Cisco CRS server) and 
you are running Cisco IPCC 
Express
Restore
  •
No data loss, if there are no 
active datastore components 
on Server A
  •
New calls not accepted and 
existing calls lost
Server A is a Cisco CRS Server, 
there is a standby Cisco CRS 
server in the cluster, and you are 
running Cisco IPCC Express
Recover
  •
No data loss, if there are no 
active datastore components 
on Server A
  •
Calls accepted
1.
The Cisco CRS System will accept calls during the recover or restore procedure if Server A is not the Cisco CRS Server (the 
server on which the Cisco CRS Engine is running) or if there is a standby Cisco CRS Server.
Table 10-1
Determining Whether to Perform the Recover or the Restore Procedure (continued)
Scenario
Procedure to Perform
Remarks