Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 1 Overview
Cisco CRS 4.1 to 6.0 Upgrade Overview
Step 6
Obtain the general information that you will
need to provide during the upgrade procedure.
need to provide during the upgrade procedure.
See the
Step 7
Register your Cisco CRS 6.0 upgrade
purchase and obtain your license files.
purchase and obtain your license files.
See
.
Step 8
Make sure that you have access to the
appropriate version of the BARS from a
server that is not in the Cisco CRS cluster.
appropriate version of the BARS from a
server that is not in the Cisco CRS cluster.
For information about compatible BARS
versions, refer to Cisco CRS Software and
Hardware Compatibility Guide, which is
available at this URL:
versions, refer to Cisco CRS Software and
Hardware Compatibility Guide, which is
available at this URL:
For information about using the BARS, refer
to the latest version of Cisco IP Telephony
Backup and Restore System (BARS)
Administration Guide, which is available at
this URL:
to the latest version of Cisco IP Telephony
Backup and Restore System (BARS)
Administration Guide, which is available at
this URL:
Step 9
Back up Cisco CRS and Cisco Unified
Communications Manager data.
Communications Manager data.
See the
.
Step 10
Upgrade Cisco CRS.
Step 11
Install the current Cisco CRS patch (if
applicable).
applicable).
See
Step 12
Re-enable virus scanning and the
Cisco Security Agent on the server on which
you are installing.
Cisco Security Agent on the server on which
you are installing.
See the
.
Table 1-5
Overview of Cisco CRS 4.1 to 6.0 Upgrade Procedures (continued)
Procedure
Reference