Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南

Chapter 1 Overview

Cisco CRS 4.1 to 6.0 Upgrade Overview

1-14

Cisco Customer Response Solutions Installation Guide, Release 6.0(1)

Step 13

Verify that Cisco CRS applications work
properly.

Refer to the appropriate Cisco CRS
documentation.

Step 14

Back up your Cisco CRS 6.0 data.

In this way, your data is protected in case of a
problem with the system.

Refer to the latest version of Cisco IP
Telephony Backup and Restore System
(BARS) Administration Guide.

Table 1-5

Overview of Cisco CRS 4.1 to 6.0 Upgrade Procedures (continued)

Procedure

Reference