Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 发行公告
Chapter 4 Generating Historical Reports
Detailed Report Settings
4-8
Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
For detailed information about the filter parameters available for a particular
report, see the description of the report in the
report, see the description of the report in the
.
If no filter parameter is available for the report that you are generating, the
Parameter Setting area displays No Parameter Detailed Settings Available.
Parameter Setting area displays No Parameter Detailed Settings Available.
To specify a filter parameter for the report that you have chosen as explained in
the
the
, follow these steps:
Procedure
Step 1
In the Reporting Task area of the Cisco Unified CCX Historical Reports main
window, click the Generate and View Historical Reports radio button.
window, click the Generate and View Historical Reports radio button.
The window displays tabs for general and detailed report settings.
Step 2
Click the Detailed tab.
The Detailed Report Settings area appears.
Step 3
Click the Filter Parameter drop-down arrow to view a list of available filter
parameters, and then choose the filter parameter that you want to use.
parameters, and then choose the filter parameter that you want to use.
Depending on the filter parameter you choose, the Available pane of the
Parameter Setting area displays either a list of available parameter settings or the
Enter Parameter Value field. If you have previously chosen parameter settings for
this report and this parameter during this session, the settings you chose before
appear in the Selected pane.
Parameter Setting area displays either a list of available parameter settings or the
Enter Parameter Value field. If you have previously chosen parameter settings for
this report and this parameter during this session, the settings you chose before
appear in the Selected pane.
Step 4
If a list of available parameter settings appears, choose the parameter setting or
settings that you want to use as follows:
settings that you want to use as follows:
•
To choose specific settings that appear in the Available pane, click the
settings and then click >. The settings move to the Selected pane. To select
all of the settings, click >> without choosing any settings.
settings and then click >. The settings move to the Selected pane. To select
all of the settings, click >> without choosing any settings.
•
To unselect specific settings that appears in the Selected pane, choose that
setting, and then click <. To unselect all settings, click << without choosing
any settings.
setting, and then click <. To unselect all settings, click << without choosing
any settings.
If the Enter Parameter Value field appears, enter the value that you want to use as
n in the filter parameter.
n in the filter parameter.