Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 发行公告

If you often generate particular reports, you may find that it is convenient to save 
the general and detailed report settings that you choose for these reports. You can 
recall these settings and make adjustments to them each time that you generate the 
report. You can also recall these settings and use them as a basis for a scheduled 
report.

You save report settings in a file called a Report Settings file. When you load a 
Report Settings file, the report settings saved in that file appear in the Cisco 
Unified CCX Historical Reports main window.

By default, the Cisco Unified CCX Historical Reports client saves Report Settings 
files on your computer in the Cisco Unified CCX Historical Reports\Reports 
directory, which is under the directory in which you installed the Cisco Unified 
CCX Historical Reports system. (By default, the system installs in the Program 
Files directory.) The client gives a Report Settings file the name report.chc, where 
report is the name of the report for which you are saving settings. You can change 
the default directory and the base file name for a Report Settings file. The file 
name must have the extension .chc.

To save report settings in a new Report Settings file, follow these steps: