Cisco Cisco Computer Telephony Integration Option 9.0 开发者指南

CTI OS Internationalization Toolkit 

 

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For example, suppose that XYZ, Inc. has two call centers, one in Boston and the other in 
Mexico City. At each site, CTI OS (Server and Softphones) is installed. Management has 
decided that each center must use the Softphones in the native language at each site, and directs 
MIS to perform the localization for both sites. 

Assume that XYZ’s deployment of CTI OS is as in the diagram below.  

 

 

 

 

MIS will have to plan for the following tasks only for the call center in Mexico City—since in 
Boston, English USA will be the default. 

1 

Create a new build project for the new 
Language Library 

 

a) Make a copy of the project template 
provided with the CTI OS 
Internationalization Toolkit and rename all 
files to reflect the new language,. e.g. 

CtiOsLanguage.dsp 

 CtiOsLanguage.ESM.dsp 

CtiOsLanguage.mc  

 CtiOsLanguage.ESM.mc 

 
b) Follow the procedure in Chapter 3 to set 
up the project to build the appropriate 
language library 
 

2 

Translate “*.mc” File. 

Edit the “*.mc” file, translate all the strings 
in this file and make all entries Language= 
equal to the name of the language, see 

Cisco Systems, Inc.