Cisco Cisco Computer Telephony Integration Option 9.0 技术参考
125
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
Client Control Service
The MAKE_PREDICTIVE_CALL_CONF message, defined in
, confirms receipt of the
request.
NamedVariable (optional)
Call-related variable data that has a variable
name defined in the Unified CCE. There may
be an arbitrary number of Named Variable
and NamedArray fields in the message,
subject to a combined total limit of 2000
bytes. See
name defined in the Unified CCE. There may
be an arbitrary number of Named Variable
and NamedArray fields in the message,
subject to a combined total limit of 2000
bytes. See
for the format of this
field.
NAMEDVAR
251
NamedArray (optional)
Call-related variable data that has an array
variable name defined in the Unified CCE.
There may be an arbitrary number of Named
Variable and NamedArray fields in the
message, subject to a combined total limit of
2000 bytes. See
variable name defined in the Unified CCE.
There may be an arbitrary number of Named
Variable and NamedArray fields in the
message, subject to a combined total limit of
2000 bytes. See
this field.
NAMED
ARRAY
ARRAY
252
FacilityCode (optional)
A trunk access code, split extension, or other
data needed to access the chosen facility.
data needed to access the chosen facility.
STRING
40
AuthorizationCode
(optional)
(optional)
An authorization code needed to access the
resources required to initiate the call.
resources required to initiate the call.
STRING
40
AccountCode (optional)
A cost-accounting or client number used by
the peripheral for charge-back purposes.
the peripheral for charge-back purposes.
STRING
40
OriginatingLineID
(optional)
(optional)
The originating line ID to be used for the call
(not supported by all ACDs and trunk types).
(not supported by all ACDs and trunk types).
STRING
40
CCT (optional)
Call control table, required for Aspect PIM
unless Call Placement Type is
CPT_OUTBOUND.
unless Call Placement Type is
CPT_OUTBOUND.
STRING
4
Maximum message size (including header):
2913
Table 5-112
MAKE_PREDICTIVE_CALL_REQ Message Format (continued)
Table 5-113
MAKE_PREDICTIVE_CALL_CONF Message Format
Fixed Part
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header. MessageType = 59.
MHDR
8
InvokeID
Set to the same value as the InvokeID from the
corresponding request message.
corresponding request message.
UINT
4
NewConnectionCallID The Call ID value assigned to the call by the
peripheral or Unified CCE.
UINT
4
NewConnectionDevice
IDType
IDType
Indicates the type of the device identifier supplied
in the NewConnectionDeviceID floating field
(
in the NewConnectionDeviceID floating field
(
USHORT
2
LineHandle
This field identifies the teleset line used, if
known. Otherwise this field is set to 0xffff.
known. Otherwise this field is set to 0xffff.
USHORT
2
LineType
Indicates the type of the teleset line given in the
LineHandle field (
LineHandle field (
USHORT
2