Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南
Important Considerations
4
Upgrading to Cisco Unified Contact Center Express, Release 8.0(1)
•
Installing Cisco Unified CCX and Cisco Unified IP IVR, Release 8.0(1)
•
Cisco Unified Contact Center Express Administration Guide, Release 8.0(1)
•
Software and Hardware Compatibility Guide for Cisco Unified CCX and
Cisco Unified IP IVR
Cisco Unified IP IVR
•
For a list of troubleshooting tips related to Windows to Linux upgrade, see
the following URL:
the following URL:
•
For a complete list of terms used in Cisco Unified CCX and Cisco Unified IP
IVR, see the following URL:
IVR, see the following URL:
For further information about Unified CCX documentation, see the following
URL:
URL:
Important Considerations
Before you start upgrading your CRS or Unified CCX system, make sure you have
met the following requirements:
met the following requirements:
•
Ensure that you connect each Unified CCX node to an uninterruptible power
supply (UPS) to provide backup power and protect your system.
supply (UPS) to provide backup power and protect your system.
Caution
Failure to connect the Unified CCX nodes to a UPS may result in damage to
physical media and require a new installation of Unified CCX.
physical media and require a new installation of Unified CCX.