Cisco Cisco Agent Desktop 8.5 安装指南
System Requirements
November 2006
19
Third Party Software Requirements
CAD 7.1 requires the following software applications to run successfully:
Application
Where Installed/Description
Microsoft Internet Explorer
6 or 7
6 or 7
Client desktops
Internet Explorer is required for the Integrated
Browser portion of Cisco Agent Desktop and
Cisco Supervisor Desktop, and is a supported
browser for CAD-BE.
Browser portion of Cisco Agent Desktop and
Cisco Supervisor Desktop, and is a supported
browser for CAD-BE.
The Integrated Browser makes use of a Windows
OS library distributed with the Microsoft IDEs that
supports the rendering of HTML.
OS library distributed with the Microsoft IDEs that
supports the rendering of HTML.
Mozilla Firefox 1.5
CAD-BE client desktops
Firefox is a supported browser for CAD-BE
Adobe Acrobat Reader 5.0
or newer
or newer
Client desktops
The CAD documentation is distributed in Acrobat
PDF format. The Adobe Acrobat Reader is
available for free from
PDF format. The Adobe Acrobat Reader is
available for free from
Apache Tomcat 5.5
Base Services server
Tomcat is a Java-based webserver. If you are
installing IP Phone Agent, it is needed to work with
the XML pages displayed by IP phones. More
information about Tomcat may be found at
installing IP Phone Agent, it is needed to work with
the XML pages displayed by IP phones. More
information about Tomcat may be found at
. Tomcat is shipped with
CAD 7.1 and is automatically installed.
Java Runtime Environment
(JRE) 1.5, Windows or
Linux version
(JRE) 1.5, Windows or
Linux version
Base Services server
Client desktops accessing CAD-BE
Client desktops accessing CAD-BE
JRE is required to run the Java applets and
JavaServer Pages (JSP) used by the IP Phone
Agent and CAD-BE applications. JRE is shipped
with CAD 7.1. JRE is installed automatically with
the CAD services, but it must be installed manually
on any desktop that accesses the CAD-BE web
application. See
JavaServer Pages (JSP) used by the IP Phone
Agent and CAD-BE applications. JRE is shipped
with CAD 7.1. JRE is installed automatically with
the CAD services, but it must be installed manually
on any desktop that accesses the CAD-BE web
application. See