HP sas dl360 用户手册

 

Before troubleshooting a server problem, collect the following information: 

•  What events preceded the failure? After which steps does the problem occur? 
•  What has been changed between the time the server was working and now? 
•  Did you recently add or remove hardware or software? If so, did you 

remember to change the appropriate settings in the server setup utility, if 
necessary? 

•  Has the server exhibited problem symptoms for a period of time? 
•  If the problem occurs randomly, what is the duration or frequency? 

To answer these questions, the following information may be useful: 

•  Run HP Insight Diagnostics (on page 

) and use the survey page to view the 

current configuration or to compare it to previous configurations. 

•  Refer to your hardware and software records for information. 

 

To find out the latest service notifications, refer to the HP website 
(

). Select the appropriate server 

model, and then click the Documentation link on the product page. 

 

Action: 

•  Be sure all power cords are securely connected. 
•  Be sure all cables are properly aligned and securely connected for all external 

and internal components. 

•  Remove and check all data and power cables for damage. Be sure no cables 

have bent pins or damaged connectors.