Konica Minolta bizhub 164 用户手册

11-4

bizhub 164

The following explains simple troubleshooting procedures. If the problem is not corrected after the described 
operation is performed, contact your service representative.

The machine does not start up 
when the Power Switch is 
turned on

Is power being supplied from the 
electrical outlet?

Correctly insert the power supply 
plug into the electrical outlet.

Has the breaker for the electrical 
circuit been tripped?

Close the breaker for the electri-
cal circuit.

Nothing appears on the Display

Is the indicator on the Start key 
lit up in green?

The machine has entered the 
Sleep mode.
Press any key in the Control 
Panel to cancel the Sleep mode. 
(p. 3-3)

Copying does not start

Is the Fusing Unit Top Cover/
1st Side Cover of the machine 
open?

Securely close the Fusing Unit 
Top Cover/1st Side Cover of 
the machine.

The machine is still warming up 
after just being turned on.

The machine takes about 30 sec-
onds to warm up after it is turned 
on.
Wait until the machine has fin-
ished warming up.

Is an error message or icon dis-
played on the Display?

Follow the instructions in any 
messages that appear on the 
Display.

The printed output is too light

Is density set to the lighter side?

Press the ) key (darker) in the 
density setting to select the de-
sired density. (p. 5-5)

Is the paper damp?

Replace with new paper. (p. 3-4)

The printed output is too dark

Is density set to the darker side?

Press the * key (lighter) in the 
density setting to select the de-
sired density. (p. 5-5)

Was the original not pressed 
close enough against the Origi-
nal Glass?

Position the original so that it is 
pressed closely against the 
Original Glass. (p. 3-6)

The image is partially obscured 
or blurry

Is the paper damp?

Replace with new paper. (p. 3-4)

Was the original not pressed 
close enough against the Origi-
nal Glass?

Position the original so that it is 
pressed closely against the 
Original Glass. (p. 3-6)

There are dark specks or spots 
throughout the printed output
There are streaks in the printed 
output

Is the Original Glass dirty?

Wipe the Original Glass with a 
soft, dry cloth. (p. 10-9)

Is the Original Pad dirty?

Clean the Original Pad with a 
soft cloth dampened with a mild 
detergent. (p. 10-9)

Was the original printed on highly 
translucent material, such as dia-
zo photosensitive paper or OHP 
transparencies?

Place a blank sheet of paper on 
top of the original. (p. 3-6)

Is a 2-sided original being cop-
ied?

If a thin 2-sided original is being 
copied, the print on the back side 
may be reproduced on the front 
side of the copy. Press the * key 
(lighter) in the density setting to 
adjust the density level. (p. 5-5)