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Troubleshooting
51
 MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP
Troubleshoot with the LEDs
After you turn on power to the WiFi bridge/extender, the following sequence of events occurs:
1.
When power is first applied, verify that the Power LED is on.
2.
Verify that the Power LED turns amber within a few seconds, indicating that the self-test is 
running.
3.
After approximately 30 seconds, verify the following:
The Power LED is solid green.
The Internet LED is lit.
A numbered LAN Ethernet port LED is lit for any local port that is connected to a 
computer. This condition indicates that a link has been established to the connected 
device.
You can use the LEDs on the front panel of the WiFi bridge/extender for troubleshooting.
Table 3.  Troubleshooting with LEDs 
 
No LEDs are lit on 
the WiFi 
bridge/extender.
The WiFi bridge/extender has no power. Make sure of the following:
The power adapter is correctly connected to the WiFi bridge/extender.
The power adapter is correctly connected to a functioning power outlet. If it is 
connected to a power strip, make sure that the power strip is turned on.
You are using the correct power adapter.
MoCA LED does not 
light.
You have a hardware connection problem. Do the following:
Make sure that the cable connector is securely plugged in at the WiFi 
bridge/extender.
Turn the power to the WiFi bridge/extender off and on.
Make sure that MoCA is enabled on your existing cable router.
If your existing MoCA cable router uses an encryption key, make sure that the 
encryption key is enabled in the WiFi bridge/extender and that the key matched the 
encryption key used by the existing MoCA cable router. For more information, see 
30.
Ethernet LED does 
not light even though 
a device is attached.
You have a hardware connection problem. Do the following:
Make sure that the cable connector is securely plugged in to the WiFi 
bridge/extender and the computer.
If you are not using the cable included with the WiFi bridge/extender, make sure that 
the Ethernet cable is a straight-through patch cable.