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80-JE026-1 Rev. J
MAY CONTAIN U.S. AND INTERNATIONAL EXPORT CONTROLLED INFORMATION
iii
12
Cellular End to End Problems .........................................................................................45
13
Cellular Signal Strength Problems ..................................................................................46
14
CDD Database Sync Problem .........................................................................................48
15
GPS Fix Problem ............................................................................................................49
16
J1587 Packet Detection Problem ...................................................................................51
17
J1939 Packet Detection Problem ...................................................................................52
18
Ignition On Detection Problem ......................................................................................53
19
Core Data Problem.........................................................................................................54
20
IVG Display and Diagnostic LED Definitions ...................................................................56
21
Performance Monitoring Troubleshooting ......................................................................59
System Overview ...................................................................................................................59
Normal Performance .............................................................................................................59
Performance Monitoring Faults and Descriptions ..............................................................61
22
Critical Event Reporting Troubleshooting .......................................................................63
Normal Performance .............................................................................................................63
Troubleshoot Abnormal Performance....................................................................................63
CER Verify Configuration ...................................................................................................64
Send a Manual CER Event..................................................................................................68
Events Triggered in Error ...................................................................................................68
23
Wi-Fi Troubleshooting ....................................................................................................69
A
Wiring Diagrams and Charts ..............................................................................................70
9-Pin Power I/O Cable with Standard Black Flange Connector..............................................70
6-Pin Power I/O Cable with Standard Gray Flange Connector ..............................................72
OBDII Power I/O Cable for Volvo/Mack 2014 and Newer .....................................................74
9-pin Power I/O Cable with Black Panel Mount Connector (PACCAR) ...................................76
9-pin Power I/O Cable with Green Panel Mount (PACCAR) ...................................................78
9-pin Power I/O Cable with Green Flange Connector ...........................................................80
9-pin Power I/O Cable with Green Panel Mount (New Cascadia) ..........................................82
9-pin Power I/O Adapter Cable with Green Panel Mount (Western Star)**............................84
Telematics Connector I/O Cable for Hino with Blue and White Connectors ..........................86
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