Canon DP-V3010 说明手册

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Troubleshooting

Symptom

Cause and Action

Power does not turn on.
(Power indicator does not turn on.)

•  Turn on the main power.
•  Check that the AC power cord is connected correctly.
•  Brightness of the power indicator may be turned off. Turn it on and

check once more.

The screen is dark.

When the power indicator does not turn on:
•  Turn on the main power.
•  Check that the AC power cord is connected correctly.

When the power indicator is lit orange:
•  Press the   button.

When the power indicator is flashing orange:
•  Flashing once every 3 seconds :  Contact Canon Customer Center.
•  Flashing twice every 3 seconds :   Turn on the power with the   button.

If the power still does not turn on,
contact Canon Customer Center.

Main unit cannot be controlled with the
display controller.

•  Check that the main unit and the display controller are connected

correctly.

•  Pairing may not be performed correctly. Try re-pairing.

The image does not display.

•  Set each item in "Channel Settings" according to input signal.

There is a blank area when set to 4K
Input.

•  There may be no input signal. Look at the display area icon in the

interface area and check that the input area and signal cables are
properly connected.

•  Signals with different resolution or frequency may be input from each

terminal. Check the signal.

Screen is too bright/dark.

•  Adjust the "Contrast" on the OSD menu.
•  There is a limit on the service life of LCD backlight. If the screen

becomes dark or starts flickering, contact Canon Customer Center.

Burn-in image appears.

•  This is a characteristic of the LCD panel and you should avoid displaying

stationary image for a long time.

—

There is an unlit or red, blue, green, or
white dot on screen.

•  LCD display is made of very high precision technology. It has effective

pixels of 99.99% or more, but there may be black dots or red, blue, or
green dots that may be always on. This is not a failure.

—

There is an interference pattern or trace
that remains when the LCD panel is
pressed.

•  The symptom may be resolved by displaying a white or black image on

the entire screen.

—

OSD menu cannot be used.

•  Check that "Protect Settings" is not set.

"Aspect Marker" or " Safety Zone Marker "
does not appear.

•  A channel with no signal, unsupported signal, or with "Input

Configuration" not set may be selected. Check the signal.

•  "H Delay"/"V Delay" is turned "On". Set to "Off".
•  Not displayed when "Peaking 1" or "Peaking 2" is selected. Set it to

"Off".

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