Lucent Technologies 555-233-115 User Manual
DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r
Upgrades and Additions for R8r
555-233-115
Issue 1
April 2000
Troubleshooting an Upgrade
B-10
Troubleshooting Release 8 Upgrades
B
One Side Upgrades, the Other Side Does Not (No
Shadowing); Active Side Has Correct R8 Load
Shadowing); Active Side Has Correct R8 Load
This problem indicates that the software version on the standby side is incorrect.
1. Perform a “hot-swap” of the disk drives (move the standby disk to the
active side and vice versa).
2. Insert the Release 8 software removable media into the active optical disk
drive.
3. Type list configure software and press
Enter
to verify the removable
media contains the required Release 8 software.
4. If the software version on the removable media is incorrect, type restore
disk full active and press
Enter
. This copies the entire backup removable
media to disk and takes about 30 minutes. Do not use the “restore disk
install” command.
install” command.
5. Perform a “hot-swap” of the disk drives (move the standby disk to the
active side and vice versa).
6. Perform a power-down reset on the standby side
only. Disconnect the
power cords (first from the left side and then the right side) from the power
supplies on both sides of the standby SPE.
supplies on both sides of the standby SPE.
Restore Disk Install or Restore Disk Full Fails
This problem assumes that an MSS error was encountered, a restore disk full
failed, or a restore disk install failed.
failed, or a restore disk install failed.
1. This usually indicates that a bad removable media was used. To verify:
a. Insert the suspect removable media into the removable media
drive.
b. Type test tape
UUCSS long and press
Enter
.
NOTE:
Do not run the “test tape short” command. The short test
cannot find all of the bad sectors that may be present on the
removable media.
cannot find all of the bad sectors that may be present on the
removable media.
c. If the removable media has errors, replace it.
2. Insert a good Release 8 software removable media into the removable
media drive.
3. Test the removable media before starting the upgrade. Type test
removable-media
UUCSS long and press
Enter
, if you are using R8
software. If you are using R7 or earlier software, type test tape
UUCSS
long and press
Enter
.
NOTE:
Do not run the test removable-media short command, or the test
tape short command. The short test cannot find all of the bad
sectors that may be present on the tape (removable media).
tape short command. The short test cannot find all of the bad
sectors that may be present on the tape (removable media).