Grindmaster PBIC-430V2E230 User Manual

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Page 20
Shuttle Brewers & Airpot/Shuttle Brewers
Troubleshooting
The following pages are provided to help determine the cause of problems with operation of the brewers and to 
indicate the appropriate solution for the problems. For each problem, the possible causes should be checked in 
the order shown until the exact nature of the problem is determined.
The following procedures must be performed by a qualified service technician. Disconnect power to
machine before servicing.
Error Messages
Problem
Possible Causes
Service Check
Remedy
ER1
• Fill valve on for over
6 min. (This occurs 
during initial fill on some
units – see Initial 
Start-up
.)
• Check system for 
water leaks.
• Correct any leaks and reset
controller.
ER2
• Thermistor failure or
loose connections in
thermistor circuit.
• Ensure that connector
is securely attached to
controller and that 
thermistor is securely 
connected.
• Secure connections and reset
controller. If error reoccurs,
replace thermistor.
ER3
• Thermistor is reading 
out of range.
• Check tank 
temperature.
• Replace thermistor.
ER4
• No heat is detected
• See Heating Problems
• See Heating Problems
Filling Problems
Problem
Possible Causes
Service Check
Remedy
Overfilling water 
tank when power 
is Off
• Fill valve not sealing
properly.
• Check to see if water
enters tank continuously
(usually at a slow rate).
• Disassemble valve and clean
out debris. Valve may need to
be replaced.
Overfilling water 
tank only when 
power is On
• High electrode coated
with lime or faulty.
• Connection from 
control board to tank
body faulty.
• Control board is faulty.
• Disconnect electrode
wire at quick connect
(brown wire). Connect a
wire from the quick con-
nect to the cabinet body.
If filling stops, this is the
error cause.
• Check to ensure 
connection (red 
wire) is secure.
• Secure connection from
control board to metal
enclosure does not 
stop filling.
• Remove electrode assembly
and clean the probes. If 
problem is not corrected,
replace electrode assembly.
• Make connection to tank
secure.
• Replace control board.