Sprint Nextel Digital Voice DVP 403 User Manual

Chapter 3:

Chapter 3:

Chapter 3:

Chapter 3:     Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running    

 

Issue 1.6

Issue 1.6

Issue 1.6

Issue 1.6    

Getting the Voice Mail System Up and Running 

Getting the Voice Mail System Up and Running 

Getting the Voice Mail System Up and Running 

Getting the Voice Mail System Up and Running –

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STEP 7

STEP 7

STEP 7

STEP 7

    

    

 
Note: If using a phone system other than Protégé, refer to the Release Notes 
for Software Versions and the Integration Guide for further options. 
 

When installing Sprint Digital Voice on a Protegé 3x8 system, the 
following settings must be changed on the phone system through the 
System Administrator’s mailbox using a display keyset. 
 
Extension 

 Ring Assignment: Under Extension change Ring Assignment 

for all voice mail ports to NO. At default on the 3x8 system all 
extensions are assigned to ring for all lines in Day Mode operation. If 
the voice mail ports’ ring assignments are YES, then all voice mail ports 
will answer incoming calls simultaneously. 
 
Trunkline 

 Voice Mail Group Answer: Program Voice Mail Group 

Answer to allow ring in to the Automated Attendant based on the time 
of day when the Auto Attendant should answer. If no Automated 
Attendant is used, the field should be set to NEVER. The other valid 
entries are ALWAYS, DAY or NIGHT. 
 
Call Handling 

 Voice Mail Dialing Ratio: Set both the Tone Time and 

Int_Dgt Time to 90. 
 
Control 

 Voice Mail: Program all of the fields in this category as follows: 

VM Group Member – enter all the voice mail extensions that are used. 
Prefix Codes – ICM/VM: 12 

Transfer: 11 
Busy FWD: 11 
No Ans: 11 
Direct FWD: 11 

Suffix Code – NULL 
Disconnect Digits - 999999 
 

When installing Sprint Digital Voice on a Protegé CTX, MTX or LTX 
system, the following settings must be changed through Remote 
Maintenance Programming. Once the changes are complete, connect a 
laptop to the Protegé system and send the updated information. 
 
RMP

Category 3: Mark all ports that are 

connected to Sprint Digital Voice as V.M. The last column on the right 
specifies the port type. To change a type, press 

e

 

until V.M. is displayed 

in the field. Exit the screen and Save. 
 
RMP-Programming-Call Handling-Voice Mail Function: Using the Down 
Arrow, highlight the Disconnect Codes field and enter six of the number nine (9). 
Exit the screen and Save. 
 
RMP

UCD Settings: Enter the number of the UCD hunt group that will be used 
as the voice mail hunt group and press 

e

. 

From the Parameter