Nortel Networks NN43119-101 User Manual

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Managing IP Softphone 2050 calls
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— Select a contact from a Microsoft application such as Outlook (if 
the IP Softphone 2050 has been selected as a line source in the 
application dialing properties).
— Select 
Keys > Macros
, and then choose the desired macro.
— Click  
Directory
, and then:
a.
Open a CS 1000 Directory feature: Personal Directory, 
Redials List, or Callers List.
b.
Scroll through the directory to find the contact you want.
c.
Select 
Dial
.
Answering telephone calls
Before answering a call, ensure that you are wearing your headset. When 
you receive a call, the speaker to which you set your phone rings, and 
Caller ID (if available) shows in the display area.
Note: 
To select the speaker you want to ring, click 
File > Settings > 
Sound Devices > Handsfree/Ringing/Paging device > Speaker
Choose the desired speaker from the list.
You can answer a call using one of the following methods:
— On the Call Control window, click 
 
Answer/Headset
 . 
— Click the 
Line
 key of whichever line is ringing. 
Note: 
 Answering a new call automatically puts any active calls on 
hold. To switch between active callers, click the appropriate 
Line
 key 
to resume your call.
Incoming Call Notification
A notification window appears above the system tray when incoming calls 
are received. This window displays the ringing line (DN) and the incoming 
caller’s name and number, as shown in Figure 3.