Nortel Networks NN43119-101 User Manual

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Managing IP Softphone 2050 calls
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Figure 3: Incoming call notification window
When this notification appears you can do one of the following:
— Click 
Answer
 to answer the call.
— Click 
Open
 to activate the IP Softphone 2050 Call Control 
window and select a call handling feature, such as forwarding the 
incoming call to another line or to voicemail.
— Click 
Close
 to close the notification window. This does not 
disconnect the incoming call, it only removes the message from 
your screen. You can also close the notification box by clicking 
the close button in the top right corner.
When the call is disconnected, a “call disconnected” notification appears. 
The incoming call notification window closes automatically when the call 
is disconnected.
Holding and retrieving telephone calls
Before using the phone, ensure that you are wearing your headset.
To put a call on Hold or retrieve a call from Hold:
1. Click the 
Line
 key for the active call.
2. From the Call Control window, click 
 
Hold
.
Using Record On Demand key
If this feature is enabled, you can use the Record on Demand (ROD) 
feature key to record your telephone conversation.