Atcom au-600 User Manuals

Table of Contents

• Contents

  2
• Welcome

  3
• Package Contents

  4
• Requirements

  5
• USB Gateway Installation

  6
• Enabling USB GATEWAY

  18
• USB GATEWAY States

  20
• USB Gateway LEDs

  20
• Testing USB Gateway

  21
• Making and Receiving Calls

  24
  • Setting Skype Speed Dial

    26
  • Switching Between VoIP and Regular Calls

    28
  • 3 way Conference Call Between VoIP and Regular Calls

    28
  • Forwarding Calls

    29
  • Answering Machine (PSTN & VoIP) Support

    31
  • Toll Bypass

    32
    • Forward PSTN call to Skype

      33
    • Forward Skype call to PSTN

      34
  • Manage Skype Voice mail

    35
  • Record

    36
  • Changing the Default Settings

    37
  • Disabling USB Gateway

    39
  • Uninstall

    40
  • Installing a New Version

    41
  • Troubleshooting

    42
    • Common Fix

      42
    • Wrong Device Installed

      43
    • USB Gateway does not appear to be responding to incoming calls

      43
    • Cannot hear dial-tone when I pick up the handset connected to the USB Gateway

      43
    • Cannot hear the Skype™ call in telephone handset

      44
    • Call Forwarding is not working properly

      45
    • USB port power surge

      45
  • Appendix A – IVR Flow Chart

    46