Xerox Xerox ConnectKey Apps Support & Software Betriebsanweisung
2. No email was received to either your Inbox or the Junk Folder; a temporary SMTP
server failure may have occurred.
Try at a later time to activate / create a new Xerox App Gallery account.
Try at a later time to activate / create a new Xerox App Gallery account.
3. Go to Xerox App Gallery Web Portal:
a) Select the Help link.
b) Select the Feedback link.
c) Send an email to inform Xerox App Gallery Support of the problem.
b) Select the Feedback link.
c) Send an email to inform Xerox App Gallery Support of the problem.
Note
When sending an email to Xerox App Gallery Support, ensure that the email
address you provide to them is the same one you used when attempting to
activate / create a new account.
address you provide to them is the same one you used when attempting to
activate / create a new account.
Xerox App Gallery Support will contact you and help resolve the problem.
Related Topics:
User Cannot Log into an App Gallery Account (Forgotten Password
or User ID)
or User ID)
When a user cannot log into their App Gallery account, it is usually for one of the following
reasons:
reasons:
• Forgotten Password
• Forgotten User ID
• Forgotten User ID
To log into your App Gallery account, refer to one of the following procedures, and follow
the steps to either reset your Password or retrieve your User ID.
the steps to either reset your Password or retrieve your User ID.
•
(Xerox App Gallery Web Portal)
•
(Xerox App Gallery Web Portal)
User Cannot Connect to Xerox App Gallery Web Portal
1. Ensure that the computer has internet access.
2. Check the browser security settings.
2. Check the browser security settings.
•
•
Xerox App Gallery
9-2
User Guide
Troubleshooting