Cisco Cisco Agent Desktop 9.0 Technische Referenzen

The administrator cannot create a new work flow group. 

The work flow group name is already used for another group, and/or 
the work flow group name is not a valid Windows directory name.

After upgrading from CAD 6.0 to CAD 7.1 and restoring the 6.0 data, 
the Skill data field does not appear as expected in the User Interface > 
Show Data Fields tab in Desktop Administrator.

If you restore your data using the Restore Backup Data window in CAD 
Configuration Setup after installing the CAD 7.1 services, the Skill data 
field will not appear on the Show Data Fields tab. To ensure that this 
data field is available for your use, restore your 6.0 data using the 
CDBRTool utility. See the Cisco CAD Installation Guide for 
information on using this utility.