Cisco Cisco Agent Desktop 9.0 Installationsanleitung

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August 4, 2014
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Introduction
Overview
Installing CAD 9.0 consists of the following tasks: 
1. Verify that software and hardware requirements are met. For instructions, see 
.
2. Complete the preinstallation preparations. For instructions, se
3. Install and configure the CAD services in accordance with your installation 
scenario. For more information, see 
4. Install the CAD desktop client applications. For more information, see 
5. Configure miscellaneous system components. For more information, see 
After you have completed these steps, the basic functionality of CAD is ready to use 
with no further configuration required.
Related CAD Documentation
The following documents contain additional information about CAD 9.0:
Cisco Agent Desktop User Guide
Cisco Agent Desktop—Browser Edition User Guide
Cisco Supervisor Desktop User Guide
Cisco IP Phone Agent User Guide
Cisco Desktop Administrator User Guide
Mobile Agent Guide for Cisco Unified CC Enterprise
Cisco CAD Troubleshooting Guide
Integrating CAD with Thin Client and Virtual Desktop Environments