Cisco Cisco Agent Desktop 9.0 Installationsanleitung
Cisco CAD Installation Guide
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August 4, 2014
Customers who used flat files with CAD 8.5(4) and CAD 9.0(1a) running on
Windows Server 2008 R2 can continue to use flat files when upgrading to
CAD 9.0(3), but are also encouraged to migrate to SQL Server 2008 R2. CAD
documentation outlines the caveats associated with the use of flat files,
including loss of functionality during fail over situations that might be cause
by several reasons, network issues being the most common. Cisco Support
and TAC reserves the right to request a migration to SQL Server 2008 R2 as a
resolution plan.
Windows Server 2008 R2 can continue to use flat files when upgrading to
CAD 9.0(3), but are also encouraged to migrate to SQL Server 2008 R2. CAD
documentation outlines the caveats associated with the use of flat files,
including loss of functionality during fail over situations that might be cause
by several reasons, network issues being the most common. Cisco Support
and TAC reserves the right to request a migration to SQL Server 2008 R2 as a
resolution plan.
If you are installing CAD 9.0(3) as a new deployment or if you are upgrading to
CAD 9.0(3) from a version of CAD prior to 9.0, you must install CAD 9.0(1a)
first and then install 9.0(3).
CAD 9.0(3) from a version of CAD prior to 9.0, you must install CAD 9.0(1a)
first and then install 9.0(3).
Unless the deployment meets one of the exceptions above, select Use SQL Server
database.
database.
Flat Files
Flat files are selected by default and the rest of the window is disabled. Continue to
the next node.
Flat files are selected by default and the rest of the window is disabled. Continue to
the next node.
SQL Server
Select Use SQL Server database, and enter the hostnames of the servers that host
the primary and secondary Recording & Statistics service.
Select Use SQL Server database, and enter the hostnames of the servers that host
the primary and secondary Recording & Statistics service.
NOTE: Use the Host Name fields to connect to the database. The IP
Address fields are provided for troubleshooting purposes only.
Address fields are provided for troubleshooting purposes only.
NOTE: You must have SQL Server 2008 R2 (64-bit) installed and
configured on both servers (see
configured on both servers (see
).
Select NT authentication, then complete the following fields:
NOTE: It is strongly recommended that you select NT authentication.
SQL authentication appears for troubleshooting purposes only.
SQL authentication appears for troubleshooting purposes only.
■
Instance Name: Enter the CAD SQL instance name.
■
Database Directory: Verify the directory path to the CAD SQL instance
database.
database.
All SQL instances are installed to a default location. CAD assumes the SQL
instance it is using is installed to this default location. However, if you
specified a name other than CADSQL for the SQL instance that CAD uses, the
CAD SQL instance might be installed to a different location, which you must
specify here.
instance it is using is installed to this default location. However, if you
specified a name other than CADSQL for the SQL instance that CAD uses, the
CAD SQL instance might be installed to a different location, which you must
specify here.