Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

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Cisco Desktop Administrator User Guide 7.0
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31-Mar-06
The Phone Book Editor enables you to set up and maintain global phone books.
To set up a new phone book:
1. In the Phone Book window, click Edit.
The Phone Book Editor dialog box appears (see 
Figure 34.
Phone Book Editor dialog box.
2. Enter a new phone book name in the Phone Books field, and then click Add.
The name of the new phone book is added to the list of phone books.
Table 10.
Phone Book window sections
Window Section
Description
Disable all phone books
Check to prevent agents from viewing global or 
personal phone books.
Disable personal phone 
book
Check to disable agents’ personal phone books.
Phone Books
Select the phone book you want to view or edit from the 
drop-down list.
Edit button
Click to create and edit phone books using the Phone 
Book Editor.