accpac simply accounting 9.0 Benutzerhandbuch

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Chapter 25:  Developing Customer and Vendor Relations 
User Guide    25–1 
 
SW9UG 24-27.doc, printed on 1/8/02, at 4:14 PM. Last saved on 1/6/02 11:59 AM. 
ACCPAC INTERNATIONAL, INC. Confidential 
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Vendor 
Customer a
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Vendor Relat
ions 
Evaluating Your Customers 
You identify your best customers in a number of different ways. 
For example, you may care more about prompt payments than 
the number or size of orders. Or, you may be concerned with the 
number of orders that each customer makes as an indication of 
whether they are a regular customer. 
Whatever method you use to evaluate the importance of your 
customers, Simply Accounting reports can help. 
Note:  You may want to offer your best customers preferred 
pricing. For more information on preferred pricing, see “Make a 
List of the Items and Services You Buy and Sell” in Chapter 9 
and “Adding Customers” in Chapter 13.  
Getting a General Report on Customers 
Customers who make large purchases — and pay for them on 
time — are customers you may want to make a special effort to 
please. 
The most useful report for evaluating your overall sales is the 
Customer Sales Report. On this report, you can find: 
■ 
Sales to a customer. 
■ 
Costs involved in making sales. 
■ 
Profit amount and margin on sales. 
■ 
A breakdown of each item purchased. 
A summary report of all items that you sell might be of the most 
use. To print this report: 
1.  From the Reports menu in the Home window, choose 
Customers And Sales and then Customer Sales. 
2.  Select Detail, then All Items. The screen should look 
something like the following: