Avaya 03-300430 User Manual

Communication Manager Maintenance-Object Repair Procedures

1818 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

q. Error Type 3585: a packet-bus failure has been detected and that the packet bus is

alarmed. Refer to the packet bus maintenance documentation for further action.

r. Error Type 3841: the Packet Interface reported a fatal fault failure condition that might be

caused by a packet-bus fault on the PN containing the failed PKT-INT.

●

If Error Type 3585 has also been reported, see

PKT-BUS (Packet Bus)

on page 1790.

After the packet-bus fault has been corrected, use reset packet-interface to bring

the Packet Interface back into service.

●

If Error Type has not been reported, use reset packet-interface, and follow the

repair steps associated with Test #889.

System Technician-Demanded Tests:
Descriptions and Error Codes

Investigate tests in the order presented below. Clearing Error Codes associated with the one
test may also clear errors generated from other tests in the sequence.

Order of Investigation

Short Test

Sequence

Long Test
Sequence

Reset

Board

Sequence

D/ND

1. D = Destructive; ND = Nondestructive

Packet Interface Reset (#889)

Packet Interface Private Loop-Around (#885)

Packet Interface Maintenance Loop- Around

(#886) runs on an active IPSI circuit pack’s

Packet Interface module

Packet Interface Memory Checksum test (#884)

Packet Interface Error Counter Read and Clear

#887)

Packet Interface Active-Standby Peer Link

(#888) runs on a standby IPSI circuit pack’s

Packet Interface module