Avaya 03-300430 User Manual

l. Error Type 2561: the PMS Link is physically established, but the protocol has not been 

started by the PMS before the protocol timer expires. The PMS Link is NOT torn down. If 
this error type occurs frequently (more than once a month), advise the customer to call the 
vendor of the PMS to check out the PMS device. Once the PMS Link is successfully 
established, this error disappears from the Hardware Error Log. The PMS should be 
checked to make sure that it will attempt to start the protocol according to the PMS/PBX 
protocol specifications. No alarm is raised against this error.

m. Error Type 2817: look for the following Aux Data:

The PMS should be assessed for adherence to the PMS/PBX protocol specifications.

n. Error Type 3073: the link was taken down by the switch because the threshold for 

application protocol violations has been exceeded by the PMS. The protocol never started 
and messages were received and/or messages were received in a state in which they were 
not expected. (Refer to Error Type 2817 for recommended strategy.)

o. Error Type 3841: link was taken down by the switch because the threshold for link protocol 

violations has been exceeded by the PMS. PMS is sending “garbage” to the switch.

10x

The PMS violated the application protocol. The first message after a request 

to initiate a database exchange was not the start of a database exchange. 

The message is processed. If this error type with this aux data value occurs 

frequently (more than once a month), advise the customer to call the vendor 

of the PMS to check out the PMS device. Once the PMS Link is successfully 

established, this error disappears from the Hardware Error Log.

20x

The PMS violated the application protocol. The start of a database exchange 

was received in a state in which it was not expected. The message is ignored. 

If this error type with this Aux data value occurs frequently (more than once a 

month), advise the customer to call the vendor of the PMS to check out the 

PMS device. Once the PMS Link is successfully established, this error 

disappears from the Hardware Error Log.

30x

The PMS violated the application protocol. The end of a database exchange 

was received when no exchange was in progress. The message is ignored. If 

this error type with this Aux Data value occurs frequently (more than once a 

month), advise the customer to call the vendor of the PMS to check out the 

PMS device. Once the PMS Link is successfully established, this error 

disappears from the Hardware Error Log. No alarm is raised against this error.