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Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1940 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
REM-OFF (Remote Office)
S8700 | 8710
 / 
S8500
An instance of this MO (REM-OFF) is associated with every Remote Office box that is 
administered on the switch. This MO monitors keep alive and periodic PING test failures, and if 
these errors occur, they are logged against this MO.
Error Log Entries and Test to Clear Values
Notes:
a. Error Type 1: a PING test to the Remote Office has failed, and a MINOR alarm has been 
raised.
The PING test verifies that a path to a registered Remote Office is good. When this error is 
logged, as many as 26 endpoints (associated with that Remote Office) and several H.323 
signaling groups could be out of service. 
b. Error Type 257: A Keep-Alive Timer is set for every registered endpoint on the Remote 
Office. The switch expects keep-alive update information within a certain time period. If that 
time limit is exceeded, an error is logged. The error is a log-only error, because there is no 
way to determine which entity has failed.
MO Name in 
Alarm Log
Alarm
Level
Initial SAT Command to Run
Full Name of MO
REM-OFF
MIN
ping node-name node-name |  
ip-address location
Remote Office 
REM-OFF
WRN
ping node-name node-name | 
ip-address location
Remote Office
Table 713: Analog Line Error Log Entries
Error Type
Aux
 Data
Associated Test
Alarm 
Level
On/Off
 Board
Test to Clear Value
)
A ping test to an endpoint 
failed.
MIN
OFF
ping node-name 
node-name | 
ip-address addr
A keep-alive update 
request exceeded the time 
limit for an endpoint.
Log only
OFF
ping node-name 
node-name | 
ip-address addr