Panasonic DP-8020P User Manual

210

 Chapter 9    Solving Problems

Solving Problems

Tips for Solving Problems

If you encounter the problems, please check following items.

While 
sending

A document does not feed, or 
multiple pages are fed at the 
same time.

• Check that the document does not have 

staples or clips attached to it and that it is not 
smeared or broken.

• Check if the document is loaded properly.

Does not stamp.

Verify the settings of the Function Parameters 
“04 Stamp (HOME)” (Fax/Email Settings > Fax 
Parameters) and “28 Stamp at Memory XMT”.

Operating 
Instructions (For 
Function 
Parameters)

The verification stamp image 
appears too light.

Replace the verification stamp.

Vertical lines appear in a 
transmitted document.

Make a copy on this machine and check the 
image quality. If the copy is OK, notify the 
receiving station at fault.
If there are any problems with the copy, clean 
the document scanning surface area.

Document is transmitted as 
blank paper.

• Check if the document is loaded properly.
• Make a copy on this machine and check 

image quality. If the copy is OK, notify the 
receiving station at fault.
If there are any problems with the copy, clean 
the document scanning surface area.

Document is misfeeding.

1. Remove the jammed document according to 

the error code displayed on the Touch Panel 
Display.

2. The machine cannot send overlong 

document. Confirm the document length 
according to the guidelines shown below.

• Document length exceeds 2 meters in “Std” 

and “Fine” mode.

• Document length exceeds 1.38 meters in 

“S-Fine” and “600dpi” mode.

Operating 
Instructions (For 
Basic Operations)