Sony PCG-XG19 Manual

Troubleshooting

73

My LCD does not display anything
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Check that the computer is plugged into a power source and that it is 
turned on. Check that the power indicator on the front panel of the 
computer is on.

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Check that the battery packs are inserted properly and that they are 
charged.

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The computer may be in LCD (Video) Standby mode. Press any key 
to activate the display.

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The display mode may be in external display mode. Press Fn while 
pressing F7 several times.

The screen image on my external display is not centered or sized properly

Use the controls on your external display to adjust the image. See the 
manual supplied with your display for more information.

My computer “locks up”
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Try restarting the computer. On the Windows taskbar, click the Start 
button, click Shut Down, and then click Restart the computer.

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If you cannot restart as described in the preceding step, you can 
restart the computer by pressing Ctrl+Alt+Delete.

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If the previous step does not work, press the power button and hold it 
for at least four seconds. This turns off the power.

My software program “locks up” or crashes

Contact the software publisher or designated provider for technical 
support. See the Read Me First for a complete list of software contact 
phone numbers.

My DVD-ROM drive tray does not open
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Make sure the computer is turned on.

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Press the Eject button on the DVD-ROM drive.

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If the Eject button does not work, you can open the tray by inserting a 
sharp, pointed object into the hole to the right of the Eject button.

I can’t record on an MD using the Mini Docking Station

Click the Start button and choose Programs, Media Bar, Mini Docking 
Station Setup. Confirm that “Enable Mini Docking Station” is checked.

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Pressing Ctrl+Alt+Delete may result in data loss in files that are currently open.