Xerox 6505n User Guide
Troubleshooting
WorkCentre 6505 Color Laser Multifunction Printer
User Guide
189
Print job sent but the light of
the Ready indicator is not
blinking or on.
the Ready indicator is not
blinking or on.
Is the Ethernet or USB interface cable disconnected?
Turn off the power and check the connection of the interface cable.
Turn off the power and check the connection of the interface cable.
Is the protocol configured?
Check the port status of the interface. Make sure that the protocol settings
are correctly configured in CentreWare
Check the port status of the interface. Make sure that the protocol settings
are correctly configured in CentreWare
Internet Services. For details, access
Help in CentreWare
Internet Services.
Is the computer environment set up correctly?
Check the computer environment, such as the print driver. For details, see
Check the computer environment, such as the print driver. For details, see
Error indicator is on.
Is there an error message displayed on the control panel?
Check the displayed message and correct the error. For details, see
Check the displayed message and correct the error. For details, see
Error indicator is blinking.
An error has occurred that you cannot correct by yourself.
Record the displayed error message or error code, turn off the power, and
disconnect the power plug from the outlet. Refer to the Xerox
Record the displayed error message or error code, turn off the power, and
disconnect the power plug from the outlet. Refer to the Xerox
®
Support
website at
Light of the Ready indicator is
on and blinking but there is no
print output.
on and blinking but there is no
print output.
There are jobs remaining in the printer.
Cancel printing or force the remaining data to be printed.
To force the print job, press the OK button. To cancel the job, press the
Cancel button.
Cancel printing or force the remaining data to be printed.
To force the print job, press the OK button. To cancel the job, press the
Cancel button.
Top section of printed
document is missing. The top
and side margins are incorrect.
document is missing. The top
and side margins are incorrect.
Are the paper tray guides in the correct positions?
Set the length guide and the width guides to the correct positions. For
details, see
Set the length guide and the width guides to the correct positions. For
details, see
Check that the paper size on the print driver or the control panel is correctly
set. For details, see
set. For details, see
For details, see the online help for the print driver.
Check that the margin setting is correct on the print driver. (PCL only).
For details, see the online help for the print driver.
For details, see the online help for the print driver.
Condensation has occurred
inside the printer.
inside the printer.
Turn on the printer and leave it on for at least one hour to get rid of the
condensation. If the problem continues, refer to the Xerox
condensation. If the problem continues, refer to the Xerox
®
Support
website at
Symptom
Reason/Solution