Xerox 6505n User Guide

Troubleshooting

WorkCentre 6505 Color Laser Multifunction Printer

User Guide

191

Print-Quality Problems

When the print quality is poor, select the closest symptom from the following table and see the 
corresponding solution to correct the problem. You can also print a demo page to more precisely 
determine the print-quality problem. For details, see 

If the print quality does not improve after carrying out the appropriate action, contact Xerox

®

 

Customer Support or your reseller.

Notes: 

•

To enhance print quality, toner cartridges for many models of equipment have been 
designed to cease functioning at a predetermined point.

•

Grayscale images printed with the composite black setting count as color pages, because 
color consumables are used. Composite black is the default setting on most printers.

Faded printouts with multiple 
colors faded.

The toner cartridges are not 
Xerox

®

 toner cartridges.

Verify that the toner cartridges (CMYK) 
meet specifications, and replace them if 
necessary.

The paper being used is outside 
the recommended specification 
range.

Replace the paper with a recommended 
size and type, and confirm that your 
control panel and print driver settings 
are correct. For details, see 

The paper is damp.

Replace the paper.

The transfer belt unit is old or 
damaged.

Replace the transfer belt unit.

The high-voltage supply is 
defective.

For assistance, see the Xerox

®

 Support 

website at:

Only one color is faded.

Toner cartridge is empty or 
damaged.

Check the condition of the toner 
cartridge and replace it if necessary.