Xerox 6505n User Guide

Page of 232
Troubleshooting
WorkCentre 6505 Color Laser Multifunction Printer
User Guide
192
Stray black dots or white areas 
(dropouts).
The paper is outside the 
recommended specification 
range.
Replace the paper with a recommended 
size and type, and confirm that your 
control panel and print driver settings 
are correct. For details, see 
The transfer belt unit is old or 
damaged.
Replace the transfer belt unit.
The toner cartridges are not 
Xerox
®
 toner cartridges.
Verify that the toner cartridges meet 
specifications and replace them if 
necessary. For details, see 
Vertical black or color 
streaks or multiple colored 
streaks or lines.
Streaks in only one color.
The transfer belt unit is old or 
damaged.
Replace the transfer belt unit.
The toner cartridges are not 
Xerox
®
 toner cartridges.
Verify that the toner cartridges meet 
specifications and replace them if 
necessary. For details, see 
There is a problem with the 
toner cartridge for that color.
Check the toner cartridge for damage 
and replace if necessary.
Recurring smudges.
Dirt in the paper path.
Print several blank sheets until the 
smudges disappear.
The paper is outside the 
recommended specification 
range.
Replace the paper with a recommended 
size and type, and confirm that your 
control panel settings are correct. For 
details, see 
The transfer belt unit or fuser is 
old or damaged.
Check the condition of the transfer belt 
unit and the fuser and replace if 
necessary.
Symptom
Cause
Solution