Xerox 6505n User Guide

Troubleshooting

WorkCentre 6505 Color Laser Multifunction Printer

User Guide

193

Toner smears when rubbed.

The paper is damp.

Replace the paper.

The paper is outside the 
recommended specification 
range, or the paper type setting 
is not correct.

Replace the paper with a recommended 
size and type, then confirm that your 
print driver settings are correct. For 
details, see 

The toner cartridges are not 
Xerox

®

 toner cartridges.

Verify that the toner cartridges meet 
specifications and replace if necessary. 
For details, see 

The fuser is old or damaged.

Replace the fuser.

Printed pages are blank.

Two or more sheets are feeding 
at once.

Remove the paper stack from the tray, 
fan it, then reinsert it.

The toner cartridges are not 
Xerox

®

 toner cartridges.

Verify that the toner cartridges meet 
specifications and replace if necessary. 
For details, see 

The transfer belt unit is old or 
damaged.

Replace the transfer belt unit.

The cable to the laser unit or 
controller is defective.

For assistance, see the Xerox

®

 Support 

website at:

Hair-like marks appear in or 
around black half-tone printing. 
Shadows appear around areas 
of dense black printing.

The paper was left unwrapped 
for a long time, especially in a 
dry environment.

Replace the paper. Also, see 

The paper is outside the 
recommended specification 
range.

Replace the paper with a recommended 
size and type, then confirm that your 
print driver settings are correct. For 
details, see 

The transfer belt unit is old or 
damaged.

Replace the transfer belt unit.

Color around the edge of 
printing is incorrect.

The color registration is 
incorrect.

Adjust the color registration. For details, 
see 

Colored dots are printed at 
regular intervals (about 
28 mm).

The imaging unit is dirty.

Gently clean the imaging unit. For 
details, see