Cisco Cisco TelePresence Management Suite (TMS) Version 15
Troubleshooting
Cisco TelePresence Management Suite Agent Legacy Deployment Guide (13.2)
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settings the user has, and whether provisioning succeeds or fails. Some error messages from the server are
also recorded here.
also recorded here.
Note: The parameters for Audit.log are not in Logs.ini and cannot be edited.
Cisco IP Video Phone E20 logs
E20 includes a web server that can be used to manage the endpoint. You access it by opening its IP address
in a web browser (http://<your.IP.address>).
in a web browser (http://<your.IP.address>).
To find your E20's IP:
1. On the E20, go to
Menu > System information
.
2. Under
NETWORK
, you will find the endpoint's IP address.
Logs can be viewed and downloaded from the
Logs
tab on the page that opens.