Cisco Cisco Unified Customer Voice Portal 10.0(1)
C-59
Cisco Internet Service Node (ISN) Configuration and Administration Guide
OL-1251-03
Appendix C ISN Deployment
ISN VRU Deployments with NIC Routing
contains the configuration instructions for this deployment model.
Table C-12 Configuration Checklist, NIC with Type 2 or Type 8, ISN Advanced Speech, ICM Enterprise
3
Where To Go/What to Do
Settings Specific to This Deployment
On the Gateways used for the VRU leg:
1.
Configure the servers and voice
application it will use.
application it will use.
2.
Configure the Ethernet connections.
3.
Copy the bootstrap files from ISN
Installation.
Installation.
4.
Configure the characteristics for the VRU
leg.
leg.
For instructions for Step 1, see
.
For Step 3, the files to be copied from the Application Server
machine to the Gateway are as follows:
machine to the Gateway are as follows:
•
If you are using a content switch for failover, the files are in:
<basedir>/ApplicationServer/Downloads/
noVB-CSS-CallRestart
•
Otherwise, they are in:
<basedir>/ApplicationServer/Downloads/
noVB-noCSS-CallRestart
For Step 4:
dial-peer voice <Dial-Peer Number> pots
application vru-leg
incoming called-number <dialed number pattern for translation
route numbers>
route numbers>
direct-inward-dial
If the ISN is going to transfer calls, on the
Gatekeeper:
Gatekeeper:
1.
Register all the Gateways with the
Gatekeeper.
Gatekeeper.
For more information and instructions, see
On the ICM, ICM Configuration Manager,
Network VRU Explorer tool:
Network VRU Explorer tool:
1.
Define a Network VRU.
Specify the following:
•
Type: 2 or 8, depending on the specific deployment model.
•
Name: isnVRU.
Note
This name is used by convention. Any name will do; since it
is referenced elsewhere in this document, isnVRU will be
assumed.
is referenced elsewhere in this document, isnVRU will be
assumed.