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Cisco Cisco Customer Voice Portal 8.0(1)

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Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 7      Alarm Handling and Logging
Voice Browser Logging and Metrics
19:44:34:593 VoiceBrowser-VB Trace:       Calls In Progress:                     131 
19:44:34:609 VoiceBrowser-VB Trace:       Calls Waiting for VXML:                2 
19:44:34:625 VoiceBrowser-VB Trace:       Calls Playing Prompts:                 16 
19:44:34:625 VoiceBrowser-VB Trace:       IVR Ports in use:                      22 
19:44:34:640 VoiceBrowser-VB Trace:       Calls Waiting for DTMF:                0 
19:44:34:640 VoiceBrowser-VB Trace:       Calls Transferring:                    4 
19:44:34:640 VoiceBrowser-VB Trace:       Calls Transferred:                     109 
19:44:34:640 VoiceBrowser-VB Trace:       Calls Disconnecting:                   0 
19:44:34:640 VoiceBrowser-VB Trace:       Calls Disconnected:                    0 
19:44:34:656 VoiceBrowser-VB Trace:       New calls:                             0 
19:44:34:656 VoiceBrowser-VB Trace:       Other:                                 0 
19:44:34:656 VoiceBrowser-VB Trace:       Internal Call count:                   407 
19:44:34:671 VoiceBrowser-VB Trace: 
-------Voice Browser Total Statistics----------- 
19:44:34:671 VoiceBrowser-VB Trace:   Since Startup:                              
19:44:34:687 VoiceBrowser-VB Trace:       Total Calls:                           24962 
19:44:34:687 VoiceBrowser-VB Trace:         Disconnect Disposition:               
19:44:34:703 VoiceBrowser-VB Trace:           Rejected:                          0 
19:44:34:703 VoiceBrowser-VB Trace:           Caller Hangup:                     24828 
19:44:34:703 VoiceBrowser-VB Trace:           Called Party Hangup:               1 
19:44:34:718 VoiceBrowser-VB Trace:           ICM Release:                       3 
19:44:34:718 VoiceBrowser-VB Trace:           Critical Media:                    0 
19:44:34:718 VoiceBrowser-VB Trace:       Max Simultaneous Calls:                149 
19:44:34:734 VoiceBrowser-VB Trace:       Max IVR Ports:                         53 
19:44:34:734 VoiceBrowser-VB Trace:       Total prompts not found:               0 
19:44:34:734 VoiceBrowser-VB Trace:       Total transfers not completed:         1 
19:44:34:750 VoiceBrowser-VB Trace:          Busy:                               0 
19:44:34:750 VoiceBrowser-VB Trace:          Ring-no-answer:                     0 
19:44:34:765 VoiceBrowser-VB Trace:          Gatekeeper problem:                 0 
19:44:34:765 VoiceBrowser-VB Trace:          Destination problem:                1 
19:44:34:765 VoiceBrowser-VB Trace:          Other:                              0 
19:44:34:781 VoiceBrowser-VB Trace:       System Startup Time:                   Feb 24 2003, 17:17:36 
19:44:34:781 VoiceBrowser-VB Trace:       System UpTime:                         0 Days, 02 Hours, 26 
Minutes, 58 Seconds 
19:44:34:796 VoiceBrowser-VB Trace:       Current State:                         In Service 
19:44:34:796 VoiceBrowser-VB Trace:       Packets Transmitted(approx):           9.097e+006 
19:44:34:796 VoiceBrowser-VB Trace: 
--------- Current Alarms --------- 
19:44:34:812 VoiceBrowser-VB Trace:   None
Voice Browser Log Contents
There are four sections in the Voice Browser log file:
  •
Interval Statistics
  •
Snapshot Statistics
  •
Total Statistics
  •
Current Alarms
Each section is described below.
Interval Statistics
The Interval Statistics section of the log file contains a series of counts, averages, and maximums 
during a specific interval.