Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual

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Cisco MeetingServer 5.1 System Manager’s Guide   
 
                  97 
 
Cisco Systems 
 
March 2003 
Determining System Service Levels 
In addition to determining your minutes-per-port ratio on a monthly basis, 
you should also view the Scheduling Failures chart to determine the 
percentage of scheduling failures that occurred on your system. 
If your scheduling failures rate is above 5 percent, run the Scheduling 
Failures Report (described in Chapter 5) for detailed information about each 
failure. Usually, these scheduling failures come in two types:
 
Not enough ports are available—To solve this problem, run the Port 
Utilization capacity management tool to determine the time of day 
MeetingPlace is most busy, and then suggest to your users that they 
schedule meetings at off-peak times.  
The requested meeting ID is currently unavailable—To solve this issue, 
inform your users to assign personalized staff meeting IDs to the 
meetings they schedule in place of commonly used numeric IDs. 
Scheduling conflicts occur when two meetings are scheduled for the same 
time with the same meeting ID.  
Optimizing Disk Space Usage 
To optimize disk space usage, you can begin by gathering disk usage 
statistics using the View Disk Usage option on the System tab as well as the 
Disk Usage Report. 
Viewing Disk Usage Statistics 
In the System tab, the View Disk Usage Statistics choice assists you in 
monitoring the amount of disk space currently being used in the 
MeetingPlace system. Unlike the Disk Usage Report (Chapter 5), which 
shows you usage statistics for each user, these disk usage statistics include 
values for the entire MeetingPlace system, including: 
 
Total voice storage space on disk (in minutes) 
 
Meeting agenda minutes 
 
Meeting guest name minutes 
 
System profile name minutes 
 
Custom prompt minutes 
 
Meeting title minutes 
 
Meeting recording minutes 
 
Miscellaneous recording space minutes 
 
Total voice storage space available on disk 
To view the system disk usage statistics select View Disk Usage Statistics 
from the System tab, then click Execute. Figure 4-16 shows an example of 
the statistics display.