Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
7-4 Solving problems
Cisco MeetingPlace Audio Server System Manager’s Guide
February 27, 2004
You can then move that participant to a breakout session, join the session,
and explain how and when to mute. If the participant is a primary speaker
for the meeting, they can use a hand set instead of a speaker phone, or call
back (if the problem is a noisy network line). Then the participant can
move back into the main meeting, either with your help, using the
In Session tab, or by pressing
and explain how and when to mute. If the participant is a primary speaker
for the meeting, they can use a hand set instead of a speaker phone, or call
back (if the problem is a noisy network line). Then the participant can
move back into the main meeting, either with your help, using the
In Session tab, or by pressing
#10
on their touch-tone phone.
Problem: User cannot schedule a meeting
If users report they cannot schedule a meeting, you can do the following:
•
Check their profile to make sure the Scheduling Restriction parameter in
their user profile is not set to Cannot Schedule.
their user profile is not set to Cannot Schedule.
•
Check the settings that control the port limits as well as the number and
length of meetings that a user can schedule. For example, reduce the
number of guard-time minutes before the start of meetings, or after the end
of meetings. Check the Scheduling Parameters (Configure tab, Company
Specific Information settings), and Ports (Configure tab, System
Configuration settings). For information about managing these resources,
see
length of meetings that a user can schedule. For example, reduce the
number of guard-time minutes before the start of meetings, or after the end
of meetings. Check the Scheduling Parameters (Configure tab, Company
Specific Information settings), and Ports (Configure tab, System
Configuration settings). For information about managing these resources,
see
•
If the problem is caused by a shortage of ports (which occurs frequently),
add more ports to your system. Contact your MeetingPlace sales
representative to purchase more ports.
add more ports to your system. Contact your MeetingPlace sales
representative to purchase more ports.
•
When the Reservationless Meetings feature is turned on, profile numbers
cannot match existing meeting IDs. Check that the user is not trying to
schedule a meeting with an ID that matches any other users’ profile
number.
cannot match existing meeting IDs. Check that the user is not trying to
schedule a meeting with an ID that matches any other users’ profile
number.