Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual

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Solving problems  7-17
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
System outages
As the system manager, you deal directly with only some of the first two 
alarm types. Other alarm types require contacting your MeetingPlace support 
representative.
It is recommended that you check the Alarm Table weekly. You can save the 
information from the Alarm Table in a file for future reference, and then clear 
the alarms in the table. If the alarms are not cleared, the table overflows and 
you cannot view new alarm entries.
I
MPORTANT
Report immediately any alarm condition that you do not 
understand to your MeetingPlace support representative.
The following table describes various alarms you might see.
N
OTE
System managers can allow attendants to view alarms but not clear 
them. For more information on configuring this function, see 
Alarm
Description
Code[40728] Too many 
attempts to log in to profile
A logon error alarm that means a user tried 
unsuccessfully to log on more than the number of 
attempts specified in the Usage Parameters.
The Alarm Table reports the last user who 
unsuccessfully attempted logon since you last 
cleared the alarm. 
(For information on clearing alarms, see 
Code[4916105] Red Alarm 
detected on this T1 span
A failure alarm that appears when a T1 line is 
down, such as during a power failure. Call your 
telephony service provider for reactivation.
IP failure alarm
Server-related IP failures can cause an alarm or 
generate a log. If you experience a server-related IP 
failure, contact your MeetingPlace support 
representative.
If the IP Gateway fails, see the “Troubleshooting” 
section of your MeetingPlace IP Gateway System 
Manager’s Guide
. For more information, contact 
your support representative.
Code [1048593] DB disk 
backup is disabled. Run 
'save' to enable
A minor alarm that is posted when, during a system 
restart, the system detects that the internal disk-to-
disk database backup is disabled. The disk-to-disk 
database backup is disabled by several maintenance 
procedures, notably any software upgrade.
To prevent this alarm condition, system managers 
can run the “save” command, making the upgrade 
permanent.