Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
Solving problems 7-17
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
•
System outages
As the system manager, you deal directly with only some of the first two
alarm types. Other alarm types require contacting your MeetingPlace support
representative.
alarm types. Other alarm types require contacting your MeetingPlace support
representative.
It is recommended that you check the Alarm Table weekly. You can save the
information from the Alarm Table in a file for future reference, and then clear
the alarms in the table. If the alarms are not cleared, the table overflows and
you cannot view new alarm entries.
information from the Alarm Table in a file for future reference, and then clear
the alarms in the table. If the alarms are not cleared, the table overflows and
you cannot view new alarm entries.
I
MPORTANT
Report immediately any alarm condition that you do not
understand to your MeetingPlace support representative.
The following table describes various alarms you might see.
N
OTE
System managers can allow attendants to view alarms but not clear
them. For more information on configuring this function, see
Alarm
Description
Code[40728] Too many
attempts to log in to profile
attempts to log in to profile
A logon error alarm that means a user tried
unsuccessfully to log on more than the number of
attempts specified in the Usage Parameters.
unsuccessfully to log on more than the number of
attempts specified in the Usage Parameters.
The Alarm Table reports the last user who
unsuccessfully attempted logon since you last
cleared the alarm.
unsuccessfully attempted logon since you last
cleared the alarm.
(For information on clearing alarms, see
Code[4916105] Red Alarm
detected on this T1 span
detected on this T1 span
A failure alarm that appears when a T1 line is
down, such as during a power failure. Call your
telephony service provider for reactivation.
down, such as during a power failure. Call your
telephony service provider for reactivation.
IP failure alarm
Server-related IP failures can cause an alarm or
generate a log. If you experience a server-related IP
failure, contact your MeetingPlace support
representative.
generate a log. If you experience a server-related IP
failure, contact your MeetingPlace support
representative.
If the IP Gateway fails, see the “Troubleshooting”
section of your MeetingPlace IP Gateway System
Manager’s Guide. For more information, contact
your support representative.
section of your MeetingPlace IP Gateway System
Manager’s Guide. For more information, contact
your support representative.
Code [1048593] DB disk
backup is disabled. Run
'save' to enable
backup is disabled. Run
'save' to enable
A minor alarm that is posted when, during a system
restart, the system detects that the internal disk-to-
disk database backup is disabled. The disk-to-disk
database backup is disabled by several maintenance
procedures, notably any software upgrade.
restart, the system detects that the internal disk-to-
disk database backup is disabled. The disk-to-disk
database backup is disabled by several maintenance
procedures, notably any software upgrade.
To prevent this alarm condition, system managers
can run the “save” command, making the upgrade
permanent.
can run the “save” command, making the upgrade
permanent.